Mapes consultants have been brought in on many occasion to analyze the operations and efficiency of receivables, healthcare, and service companies. The experience in these industries with hundreds of companies makes Mapes an ideal expert to determine how to improve processes, lower costs, and to automate current manual operations while identifying fail points, bottlenecks, and opportunities for improvement.
How an Efficiency Engagement Begins...
An audit begins by following the work. Mapes meets with executive staff to understand the company compilation (divisions, responsibilities, vendors, management, controls, legal requirements, client requirements).
- What are the operations of the company
- What the expectations of the company and, more so, the expectations of the clients
- What are the procedures and what systems support the company production
- What takes the most time to perform
- Where are the critical paths
- What takes manual effort
- What could be replaced with business automation
- What are common failures in normal workflow (if unknown, then determine and/or set monitoring)
How we Improve the Business