Jeremy Mapes was a guest speaker at the DBA conference on the subject of Regulation E requirements, which many agencies are currently out of spec's with the current requirements of the law.  Dara Tarkowski explained the legal implications of not finding a Reg' E solution for recurring check debit and ACH transactions (up to an including criminal charges) while debt buyer executive Marian Sangalang talked of her company's decision to fix the Reg' E problem and her use of the E-Comply solution by Agent-Z, LLC.  Jeremy Mapes moderated and highlighted the technical aspects of implementing a solution.

Companies are moving quick to protect themselves from the Reg' E fallout as this is an ongoing problem on the top 10 list from the CFPB for their Spring 2014 list.

Agent-Z, our close associate company is coming out with great new products to the industry and these are necessary in these highly regulated and litigated times.  
Do you have an agency with high agent turnover?  Check out Agent-Z Interactive for industry scripting solutions that can overlay any collection software or receivables system or run stand-alone.

How about a Reg-E solution that will give you a website front end for your consumers to electronically sign recurring payment arrangements?  SQL interactive and the ability for real-time agent confirmation or batching authorizations and proof back your host system?  Then check out Agent-Z E-Comply .

Or what if you could take PCI compliance completely out of your environment by card authorizers entering their credit card information over the phone and being picked up by the payment gateway directly and the agent not even being able to hear the audible tones.  They can see the card is being entered with an "*" affirmation and see that a card is verified as a good number with a affirmation like a green highlight, but no information other than confirmation comes to the agent completely eliminating PCI requirements in the collection software environment.  Coming soon is Agent-Z PCI-Comply .

Amazing new solutions from amazing industry experts!


Mapes LLC will be at the DBA 2014 conference this week from Feb 5th through the 7th.  We look forward to seeing you there.  Jeremy Mapes will be in attendance.

Mapes LLC welcomes former NCO vice president Yvonne Perez to the consulting team.  "Yvonne's extensive years and experience in healthcare first-party services and medical eligibility programs that are profitable to service providers and collection agencies while helping hospitals improve and save by outsourcing these processes will be invaluable." says Jeremy Mapes, managing member of Mapes LLC.  "Yvonne will be able to give the C level view on how to start, control, and improve profitability on these processes, the same as she formally managed prior to NCO's recent restructuring."  Yvonne will be available for direct training to companies as well as providing a classroom type instructional program on how receivables outsourcing companies can exceed in the new and changing times under the Affordable Care Act.

Mapes LLC partners with Network Automation to bring true BPA (Business Process Automation) to the ARM industry.  

The Ontario Systems conference was a great success and a great time.  It was great to be back and welcome to our home and our roots in our company.  Jeremy Mapes and Floyd Winkler attended and "competed" with the the attendees in an all out run for the point count lead.  Jeremy came in 2nd in the rally race.  It's nice to attend, it's even better to participate.  Thanks to Ontario for having us this year and we look `forward to coming back in future years.