Service Offering

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Mapes LLC and Mapes Consulting has been providing services to the collection industry since 2007 with experts in the industry that have an average of twenty (20) years or more of collection experience.
  • Remote support and administration of most common collection systems
  • Virtual CIO services
  • Analytics and advanced reporting solutions
  • Vendor management, integration, and research
  • Project management
  • Import/export interfaces
  • Workflow development
  • System provisioning and maintenance
  • System migration
  • Automated dialer optimization and setup
  • Start-up assistance
  • Risk assessment
  • Business continuity/disaster planning (BS 25999)
  • Information Security Management Systems consulting (ISO 27001)
  • Business process automation and management
  • Business process outsourcing (domestic, near-shore, offshore)
  • Professional software service
        - FACS
        - Artiva
        - CT Vision
        - Latitude (Preferred Consultant)
        - CSS Impact (Preferred Consultant)
        - Collect!
        - CUBS
        - Debt$Net

Mapes Consulting and Mapes LLC is a full service technology and operational consulting company and remote support company serving the credit, accounts receivable management, and debt collection industry. We are experts at debt collection systems and automated dialers, such as Ontario Systems FACS, Ontario Systems Artiva, Latitude, Interactive Intelligence, CSS Impact, Collect!, Columbia Ultimate CUBS, an CR Software Titanium.